Program Delivery Lead – Dynamics 365 Insight / Sales

Candidate Description

With a strong emphasis on human-centric design and stakeholder engagement, this experienced Project Manager stands out for their commitment to delivering complex projects that meet the unique needs of businesses and their customers. Their hands-on approach and deep understanding of CRM systems, data migration, and change management underscore their comprehensive skill set and expertise.

In previous roles as a Senior Delivery Lead and Project Manager, they have delivered complex projects involving legacy CRM and ERP systems, including integration with legacy systems and data migration. Their exceptional skills in project initiation, planning, execution, and quality assurance ensure the successful delivery of projects that meet predefined quality standards and overall project objectives.

Their role as a Project Manager at a supplier of industrial and safety products involved leading the implementation of a CRM system, showcasing their ability to lead project activities, ensure quality standards, manage risks, and formally accept client deliverables. Their ability to keep stakeholders informed and engaged through regular communication highlights their commitment to stakeholder management and project success.